Privacy Policy
Users (as defined below) are hereby informed that this Privacy Notice is applicable to them by the mere use of or access to any of the pages, web and mobile applications, software, and applications in general that make up the Portal of www.innovacalidad.com.mx (hereinafter, jointly and interchangeably, the “Portal”). Therefore, it shall be understood that the User accepts and agrees to be bound by and comply with this Privacy Notice. If you do not agree with the Privacy Notice available to you, you must refrain from accessing or using the Portal.
The User, understood as any person who uses or accesses the Portal through a computer and/or any communication equipment or device (hereinafter the “User”), fully and without reservation accepts each and every one of the provisions included in this Privacy Notice.
PERSON RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA. For Innova Calidad (hereinafter the “Company”), the security of Users is our priority; therefore, we protect your personal data through the use, application, and maintenance of high technical, physical, and administrative security measures.
As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and treated confidentially. We inform you that the party RESPONSIBLE for collecting and processing and/or using the personal data provided by the User through the Portal is the Company, as well as its subsidiaries, affiliates, holding companies, and related entities.
ADDRESS OF THE RESPONSIBLE PARTY. For the purposes of this Privacy Notice, the Company individually designates as its address the one located at Avenida Guerrrero #413-b, Colonia Sanctorum, Cuautlancingo, Puebla, ZIP Code 72730, Puebla, Puebla.
PERSONAL DATA THAT MAY BE COLLECTED. The personal data that the Company may collect from the User when using the Portal and/or contracting our services and products are the following:
Name, phone number, and email address.
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA. The personal data collected by the Company will be used for the following purposes:
Direct contact with a potential client.
To create files, databases, and systems necessary to carry out the corresponding operations and services; (ii) To claim the delivery of prizes and/or promotions; (iii) To conduct internal analyses.
Additionally, your personal data may be used for the following secondary purposes: (i) Marketing, advertising, and commercial prospecting; (ii) To offer you, where applicable, other products and services of the Company or any of its affiliates, subsidiaries, holding companies, associated companies, agents, or related entities; (iii) To send you promotions of other goods, services, and/or products; (iv) To carry out statistical analyses, information model generation and/or current and predictive behavior profiles; and (v) To participate in surveys, raffles, and promotions.
OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA. The Company has implemented administrative, technical, and physical security measures to protect your personal data, which we also require our service providers to comply with. You may limit the use or disclosure of your personal data by sending an email to contacto@innovacalidadmx.com, indicating in the body of the email your full name and which data you wish not to be disclosed. If your request is approved, you will be registered on the exclusion list.
MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OR OPPOSITION (ARCO RIGHTS). You may send an email to contacto@innovacalidadmx.com at any time to exercise your Rights of
Access, Rectification, Cancellation, or Opposition (“ARCO Rights”). To exercise ARCO Rights, you (or your legal representative) must submit a request and identify yourself with the following documentation:
Name of the user or data subject.
Address of the user or data subject or another means to communicate the response to your request.
Documents proving your identity (IFE/INE or passport) and, where applicable, documents proving the legal representation of the applicant.
A description of the information/data regarding which you wish to exercise your ARCO Rights and the rights you wish to exercise.
If one or more of the documents mentioned above are not included and/or contain errors or omissions, the Company will notify you within 3 business days following receipt of the request and will ask for the missing documents and/or relevant corrections. You will have 5 business days from such notification to provide the updated information; otherwise, the request will be considered not submitted.
TRANSFER OF PERSONAL DATA. The Company may disclose your personal data to third parties who, by virtue of the services and products offered, need to know such data in order to fully comply with them.
Likewise, the Company may disclose your information to competent authorities in accordance with applicable legislation; any transfer of your personal data without consent shall be carried out in accordance with Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
WEB BEACONS. The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Portal. These are small electronic images embedded in web content or email messages, which are not normally visible to Users and allow us to generate nearly personalized content to offer you a better experience when using our Portal.
If you do not agree with any of the conditions set forth herein, the User may always change their browser settings.
MODIFICATIONS TO THE PRIVACY NOTICE. This Privacy Notice may undergo modifications, changes, or updates due to, among other reasons, new legal requirements; the Company’s own needs; the products or services we offer; our privacy practices; changes in our business model; or other causes.
Any modification to this Privacy Notice will be notified through any of the following means: a written notice sent to your address; by the email address you provide; a message sent to your mobile phone; a notice published through the Portal or any electronic means used to conduct transactions; or in widely circulated newspapers at the Company’s corporate address.